Most "AI strategy" posts are written by people who have never shipped one.
Here's the boring truth from rolling out three internal tools at Northwind this year:
The hard part isn't the model. It's the 11 messy decisions before you even open the API docs — who owns the workflow, what data leaves the building, what "good" looks like when the thing is wrong 8% of the time.
We onboarded our last customer in 11 days. The industry average is six weeks. Not because our AI is smarter. Because we wrote down the boring parts first…


